5 Things to Know About CGL Insurance for Retailers

Sep 2024

Commercial General Liability (CGL) insurance is essential for retailers, providing crucial protection against various liabilities. As brokers, understanding the nuances of CGL insurance can help you better advise your clients in the retail sector. Here are five key points to consider:

  1. What is CGL Insurance?

Commercial General Liability insurance covers a range of risks that businesses face, including injuries or property damage resulting from their products, services, or operations. For retailers, this means protection against claims related to slip and fall accidents or product liability. This coverage is vital for managing the financial risks associated with everyday retail operations.

  1. Key Coverage Areas

CGL insurance for retailers includes several critical components:

  • Property Damage: Covers claims for damage to third-party property.
  • Bodily Injury: Provides financial protection for medical costs and legal fees associated with injuries sustained by customers.
  • Advertising Injury: Protects against claims related to errors or disputes in advertising.
  • Personal Injury: Covers claims for non-physical harm, such as defamation, invasion of privacy, or wrongful eviction.

These coverage areas ensure that retailers are shielded from various liabilities, helping them maintain financial stability even when unexpected incidents occur.

  1. Unique Risks for Retailers

Retailers face unique risks, such as:

  • Slip and Fall Incidents: Customers may be injured in stores due to hazards like wet floors or uneven surfaces.
  • Product Liability: Retailers are liable for injuries caused by defective or unsafe products.
  • Organized Retail Crime: According to the Toronto Police Service, organized retail crime is a $5 billion industry in Canada annually (source).

These risks underscore the importance of having comprehensive CGL coverage tailored to the specific needs of retail operations.

  1. SWG’s CGL Insurance Offerings

SWG’s Commercial General Liability insurance is designed to address the unique needs of retailers. Key features include:

  • Cross Liability: Coverage for multiple parties insured under the same policy.
  • Contingent Employer’s Liability: Protection against claims related to employee injuries.
  • Product and Completed Operations Coverage (Broad Form): Covers liabilities arising from products sold or services completed.
  • Policy Options: Most policies are on an occurrence form, but a claim-made option is available.
  • Enhanced Coverage: Options include Faulty Workmanship, Product Recall, Employee Benefits, Employer’s Comprehensive Bodily Injury Liability, and Employment Practices Liability.
  • Coverage Limits and Deductibles: Limits up to $10,000,000, with deductibles starting at $1,000 and customizable based on business size and type.
  • Global Coverage: Includes Worldwide sales, with some turnover limitations for the U.S.

These features ensure that retailers receive protection that aligns with their operational risks and legal exposures.

  1. Customizing CGL Coverage

Tailoring CGL insurance is crucial for addressing the specific risks of each retail business. Consider factors such as:

  • Business Size and Type: Larger operations or those with high-risk products may need more comprehensive coverage.
  • Specific Risks: Assess the unique risks associated with each retailer, including exposure to organized retail crime.

Working with SWG’s underwriting team to customize CGL coverage can help ensure that the policy meets the precise needs of your retail clients.

CGL insurance is a vital component of risk management for retailers. By understanding the key aspects of this coverage and leveraging options like those offered by SWG, brokers can provide valuable guidance to their retail clients. Ensuring adequate protection helps retailers manage financial risks and maintain business stability in the face of various liabilities.

Want to know more? Reach out to our team.