At SWG, we understand that senior care retirement homes are more than just facilities—they are communities built on compassion, trust, and safety. As providers of specialized insurance solutions, we are proud to offer comprehensive coverage tailored to the unique needs of retirement homes across Canada.
Why Retirement Homes Need Commercial Insurance
Operating a retirement home involves a complex blend of healthcare, hospitality, and residential services. With this complexity comes a wide range of risks that can impact residents, staff, and the business itself. From medical incidents and property damage to liability claims and regulatory compliance, retirement homes face exposures that require robust and responsive insurance protection.
Without the right coverage, a single incident—such as a slip-and-fall, a fire, or an allegation of negligence—can lead to significant financial and reputational damage. Commercial insurance is not just a safety net; it’s a strategic asset that ensures continuity of care and peace of mind for everyone involved.
Key Risks Faced by Senior Care Facilities
Senior care homes face a unique risk landscape, including:
- Professional Liability: Claims arising from negligent care to residents resulting in bodily injury.
- General Liability: Injuries to residents, visitors, or staff on the premises.
- Property Damage: Fire, water damage, or vandalism affecting buildings and contents.
- Abuse and Molestation Allegations: Sensitive claims that require careful handling and strong legal support.
- Cyber Threats: Data breaches and ransomware attacks targeting resident records and operational systems.
- Regulatory Compliance: Fines or penalties due to non-compliance with health and safety regulations.
SWG’s Senior Care Insurance Coverage Highlights
Our Senior Care program is designed with the realities of retirement home operations in mind. Coverage highlights include:
- Commercial General Liability: Protection against bodily injury and property damage claims.
- Professional Liability (E&O): Coverage of claims related to the delivery of care and services. Silent abuse coverage included.
- Crime: Employee Dishonesty and Broad Form Money & Securities.
- Machinery Breakdown: Broad form coverage for essential systems and equipment.
- Infectious Disease Liability: Protection against claims related to outbreaks or disease transmission.
- Property Insurance: Comprehensive protection for buildings, equipment, and contents.
- Business Interruption: Income replacement in the event of a covered loss that disrupts operations.
- Cyber Liability: Coverage of data breaches, privacy violations, and cyber extortion.
- Directors & Officers Liability: Protection for board members and executives from management-related claims.
Who We Cover
Our program is tailored for a wide range of senior care providers, including:
- Long-term care homes
- Retirement homes
- Independent living and life-lease facilities
- Assisted living and convalescent homes
- Dementia and cognitive care facilities
- Palliative Care
- Day programs and respite care
- Combined or multi-service facilities
- And more
Why Choose SWG?
With decades of experience and a deep understanding of the senior care sector, SWG is a trusted partner for brokers and their retirement home operator clients. Our underwriting expertise, responsive claims service, and commitment to tailored solutions make us the insurer of choice for facilities that prioritize safety, dignity, and care.
**Insurance coverage may differ across provinces.
*Content is current as of the date of broadcast and is subject to change without notice.
