John A. Barclay

President & CEO, South Western Insurance Group
Executive Director, Three Holdings Inc.

John has been the President and CEO of South Western Insurance Group since May, 2013. John successfully re-energizes one of the country's leading Wholesale/MGA brands.

John has extensive experience in expanding various platforms and products. For over 20 years John has been a key member of all his teams. He now plays the role of a company leader. John successfully expands platforms and product offerings and drives his team, operations, product development and most importantly, the company.

Barb Pattenden

Director of Insurance Operations.

Barb has been the Director, Insurance Operations of South Western Insurance Group Limited since 2009. In this capacity, Barb oversees day-to-day operations, of the company.

Since joining South Western Group in 1995, Barb has held progressively senior roles within the company. She has extensive experience as a Senior Professional Liability Underwriter, previously overseeing the Professional Liability Department for over 10 years.

Ghazal Hamid

Director of Underwriting

Ghazal is the Director of Underwriting and has been involved with the growth and advancement of South Western Insurance Group since 2002.

With a strong Commercial Liability and Property background, Ghazal plays a significant role in the development and execution of South Western Insurance Group’s corporate and regional branch strategies. In addition, Ghazal concentrates on broker and company relationship management while focusing on the growth of the Property and Casualty business lines.

Joseph Poljak

Branch Manager, Ontario

Joseph joined the South Western Group family in July 2019. Joseph brings with him nearly 30 years of Insurance experience within the Insurance Company, MGA and Broker platforms.

Appreciated for his underwriting expertise, insurance knowledge, along with leadership, training mentoring & staff developing abilities that result and ensure continued growth & staff continuity. He recognizes and fosters an environment that requires & embraces teamwork and individuals who think outside the box and who are results, as well as customer service focused.

Josée Toupin

Branch Manager, Quebec

Josée joined South Western Insurance Group Limited as Senior Underwriter for the Montreal office in December 2015. She draws on extensive experience in commercial insurance, and full bilingual proficiency, to service and collaborate with clients. Recognized for her consistent attention to detail, Josée’s disciplined approach to problem solving stems from work with both large and mid-sized insurance operations, most notably in the areas of negotiation, risk analysis, and civil liability.

Darlene Hazzard

Team Lead/Senior Underwriter – Financial Lines

Darlene has over 20 years of Underwriting experience in various classes of financial lines business. She brings extensive Underwriting knowledge to her role as Team Lead. In her role as Team Lead, Darlene oversees the Financial Lines team, which involves mentoring the Financial Lines Underwriters, providing guidance and overall support. Darlene is also responsible for underwriting and analyzing a large book of business for our Architects & Engineers program, with a focus on the large and complex risks.